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Netflix complaint: Scam

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Filed 6 Jan 2022 by John

Netflix has fraudulently been take 2 payments a month in my name for 4 half years.we only found out when we lowered our package from full to the lowest and realise both payments were going out of bank.they point blank refuse to give us our money back, they wont tell us who name is using our details they just say someone in the uk.they wouldnt tell us there name they offered us one payment refund not the 4 half years they’ve had..

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1 comment

  1. cwtpc

    If you're actually seeing fraudulent charges from Netflix (which isn't clear from your suggested solution, do you have 1 or 2 accounts that you had set up yourself?) they can cancel the unauthorised account and block your card from being used on Netflix, and you should contact your bank if someone used the card without permission. They won't tell you the name on the account for security reasons, but can send you a form to give to the authorities so they can request information for their investigation if you report it.

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