My complaint:
first they said you can opt for 5 accounts
now when i pay for my accounts that are not really at the same address with me (children at grandma,etc) they want more?
attached transcripts with the support
———- Forwarded message ———
From: Netflix
Date: Sun, Jul 30, 2023 at 3:25 AM
Subject: Your recent chat transcript
To:
Netflix
Hi DIANA,
Thank you for contacting Netflix customer support.
Here is the transcript from your recent chat.
Sachin Netflix
I have mailed you the chat transcript as well.
Sachin Netflix
Did you receive it ?
You
oh
You
great
You
yes
Sachin Netflix
Yes.
Sachin Netflix
Cool
Sachin Netflix
Is there anything else I can help you with ?
You
yes, still here?
Sachin Netflix
Is there anything else I can help you with ?
You
are you in a hurry somewhere?
Sachin Netflix
No.
You
ok
Sachin Netflix
Is there anything else I can help you with ?
You
I understand that you still have frustrated people like me? or are there others who are eager to tell you what great services you offer?
You
i am checking noe the terms and condition pages
Sachin Netflix
We have most of the satisfied customers itself on Netflix.
You
😀
Sachin Netflix
As we have the most satisfied customers across globe, that’s the reason our contents and platform is a success.
You
You’re a liar!!!
Sachin Netflix
No, We never lie.
You
ok
Sachin Netflix
Yes.
You
you said you have no terms and conditions pages
You
i just found it
Sachin Netflix
We do not have any agreement pages where we ask customer about there agreement or disagreements.
You
also you said you have no compaints page
You
i just found it
You
o you are a lair
Sachin Netflix
Yes. We do not have any complaints page.
Sachin Netflix
No problem.
You
i am wondering
You
do you see what links i am accessing right now on netflix?
Sachin Netflix
No.
You
why do you asking me each 3 minutes if i am still with you
You
sure i am
You
as i said
You
i am gathering info
Sachin Netflix
Just to check if you are available on the chat.
Sachin Netflix
By the way, please provide a timely response, Avoid hitting back button or Closing the Browser as it will disconnect our chat.
You
Give me a break
Sachin Netflix
Ok.
You
yes i am
Sachin Netflix
Is there anything else I can help you with ?
You
dude
You
wait a minute pls
Sachin Netflix
Ok.
You
it is your job to listen
You
and say ok
Sachin Netflix
Ok.
You
ok
You
?
Sachin Netflix
No problem. Take your time. No hurry.
You
i was waiting for ok
Sachin Netflix
No issues.
You
just
Sachin Netflix
Are you there?
You
please send the new trascripts
You
is that possible?
Sachin Netflix
Ok.
Sachin Netflix
Sent.
Sachin Netflix
I have sent again. Kindly check.
You
ok, received
Sachin Netflix
Ok.
You
yes
Sachin Netflix
Is there anything else I can help you with ?
You
let me call the toll freenumber
You
and i will let you go after
Sachin Netflix
However we have covered all the pointers.
You
you are in a hurrry?
Sachin Netflix
No but as we have concluded and you have no questions left, we may leave the conversation.
You
i want to know for what i am paying for the moment
You
and if i need to pay for such peace of shit in the futur
You
if you need to go
Sachin Netflix
Ok.
You
you are free to go
Sachin Netflix
You are paying for a Netflix subscription to watch in your own household and not to share anyone else.
You
dude
Sachin Netflix
You are paying for Netflix subscription to watch Netflix originals and movies.
You
go fuck yourself
You
you thing there si someone who have 5 tvs at home?
You
in this subscription you said we can use up to 5 devices
You
now you changed the rule
You
to have them in one place
Sachin Netflix
You can watch on mobiles, laptops, computers and TVs.
You
you think we are dumbs?
Sachin Netflix
You dont have to have 5 TVs in one house though.
You
you didn`t have these limitations ad the beginning
You
why?
Sachin Netflix
Netflix account is for watching in one household and not for sharing everywhere.
Sachin Netflix
Each house can have its own netflix account
You
can i speak with your teamlead?
You
i am asking you!
Sachin Netflix
We do not have any such options to transfer though.
You
:d
You
you do not have an option to provide feedback
You
or to contact a teamleader
Sachin Netflix
We have the option to provide feedback but on the chat itself.
You
for a bad technical support
You
are you sure netflix? 🙂
Sachin Netflix
Yes. You have contacted Netflix itself
You
i know
You
but i am wondering
Sachin Netflix
Good.
You
how seriously are you
You
if someone cannot provide feedback
You
just to provide feedback to someone about itself 😀
Sachin Netflix
I am very serious with the conversation that we are having.
You
let me please call the toll free number
You
do not hung up
Sachin Netflix
Already explained you everything. Even if you call us, you will get the same answers. There is not going to change anything.
You
ok
You
let me just call then you
Sachin Netflix
Ok.
Sachin Netflix
In case if you don’t have any other inquiries, feel free to disconnect from this chat by selecting the X button above the Chat Box.
You
i will not do that!!!!
Sachin Netflix
ok
You
man…
Sachin Netflix
What?
You
waiting for your call to be answered
You
what do you want from me?
You
i said i will wait
Sachin Netflix
If you dont have any questions, you may disconnect the chat.
You
to have an answer
You
no i will not!
Sachin Netflix
Already answered everything to you.
You
ok
You
you can quit then
Sachin Netflix
ok
Sachin Netflix
Since we have resolved the Concerns / Issues for which you have contacted, If you have any further concerns do let us know,We would wait for another 30 seconds post which we would conclude the chat.
You
we ddidn`t resolve anything!!!
Sachin Netflix
The demand that you are asking for is not going to change on the account anywhich ways.
You
i said i am waiting for the call to be answereed!
You
then you will stay with me
Sachin Netflix
Ok.
You
😀
Sachin Netflix
Looks like you missed on clicking the ‘End Chat’ button. Since you ed that all your questions have been answered and you need no further assistance, I am disconnecting this chat.
You
you`re a good provider
You
just for you to know
Sachin Netflix
Looks like you missed on clicking the ‘End Chat’ button. Since you ed that all your questions have been answered and you need no further assistance, I am disconnecting this chat.
You
they answered me and right after that they hung up
You
you were right
Sachin Netflix
ok.
You
you do not have a complaint service 😀
Sachin Netflix
ok
You
dude
Sachin Netflix
yes ?
Questions? Visit the Help Center
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Netflix International B.V.
if there will be a need i will provide details about my account
Suggested solution:
of shit
