Netflix complaint: RUDE REPRESENTATIVE

Name: RUDE REPRESENTATIVE
Item: Netflix
Author: Diane

Open 12 Nov 2021 134 views Broadcasting Network Online Services

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Filed 12 Nov 2021 by Diane

I had been on the phone with her for about 20 minutes. Then she asked IS THERE SOMEONE IN YOUR HOME THAT IS SMARTER THAN YOU I CAN TALK TO? I told her NO I am the account holder then she HUNG UP!!

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Case details

Status: Open
Company: Netflix
Filed: 12 Nov 2021
Desired resolution: First of all I was totally OFFENDED SHE SAID IS THERE SOMEONE IN YOUR HOME THAT IS SMARTER THAN YOU I CAN TALK TO. I WANT AN APOLOGY LITTLE DID SHE KNOW I AM A DOCTOR HAVE MANY YEARS OF EDUCATION AND I FELT LIKE I WAS SPEAKING TO SOMEONE VERY YOUNG AND NOT PROFESSIONAL
Problem: Representative insulted caller and hung up
About: customer support call

Progress

Filed
Company notified
Company replied
Resolved

12 Nov 2021 Complaint filed and published
12 Nov 2021 Message from Bizzy: we notified Netflix about this complaint.

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