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Netflix complaint: Rude customer service

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Filed 8 Jun 2020 by Fung Yi Antonia

I’m writing to complain about *** who I chatted with online on June 8th, 2020. I had interest in becoming a member on Netflix but had queries regarding fees, and content in different locations. *** was supposed to provide answers for my concerns, however, she was not informative enough to properly perform her job. Even worse, she was impatient to let me complete my queries and cut the conversation off abruptly and arbitrarily. I was very dissatisfied with her rude attitude. It makes me wonder if Netflix really wants to help potential or actual customers with their queries and concerns at all, with customer service staff like *** representing your company. Please investigate.

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