Netflix complaint: Payment getting deducted from credit card even though not using this

Name: Payment getting deducted from credit card even though not using this
Item: Netflix
Rating: 1
Author: ashok gopalakrishnan

Open 11 Jul 2020 219 views Broadcasting Network Online Services

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Filed 11 Jul 2020 by ashok gopalakrishnan

I am not using netflix, I am not able to retrieve the details of account, but still every month netflix is deducting 648 rs from my sbi credit card.
I need help to stop this payment immediately

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Case details

Status: Open
Company: Netflix
Filed: 11 Jul 2020
Rating: 1/5
Desired resolution: The should stop taking this payment immediately My phone number is 9972719822. I am not able to find any way to stop this payment. I have already tried many ways like informing them, but no response. They should pay back the amounts which I have not used.
Problem: Monthly charges continue, unable to access account
About: monthly subscription
At stake: 648 INR

Progress

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Company notified
Company replied
Resolved

11 Jul 2020 Complaint filed and published
11 Jul 2020 Message from Bizzy: we notified Netflix about this complaint.

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