Complaint: Netflix won’t refund all of overpayment

on 12 February 2021 about Netflix in category Broadcasting Network, Online Services

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My complaint:

Netflix admitted I had two accounts running concurrently. I only knew about one. Netflix won’t refund all the money I accidentally paid to them for the second account, instead are only willing to refund 6 months worth of overpayment instead of the whole amount.

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Justified complaint?

Suggested solution:

Refund ALL of the overpayment

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