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Netflix complaint: Netflix won’t accept new credit card

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Filed 18 Mar 2021 by Pamela

I see another Netflix user had the same identical problem. My credit card was breached and I was contacted by the bank and was asked to open a new one. It was used successfully that week by other companies but when I attempted to change the number online, it would not take it. Worked with THREE, count them THREE different customer service reps who could not make sense of it. I am payed up through late March but they have cut me off early, will not allow me to any longer access my que and are no longer sending me movies. My only recourse is to attempt to open a new account with a totally new email address which will cost me more by the way than I was originally paying as a long term customer for over 10 years. This is a horrible way to treat a long standing customer.

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