Skip to content
File a complaint

Netflix complaints

Netflix complaint: Netflix website does not allow me to pay my monthly plan

Open 136 views Broadcasting Network Online Services

Filed 21 Sep 2020 by Diogo

I am trying to update my payment method but it does not accept any of the payment cards I am trying to use. I have also tryed paypal, wich used to work, but it is not working aswell. The website won’t accept any payment method I try, although they are the same that I used to pay for the last months.
I don’t know what happened, it just stopped working, and I want to wacth neflix, but I can’t because I can not pay it. I have always payed online with mb net cards, it always worked and also my paypal works too, it is really a netflix problem.
Worst than that, I spoke to a netflix assistant via live chat, called Marc Marth, and I was told that for having tried multiple times, I had reached the authorization limit for the day and I would have to retry another card after 12 hours, wich is a long time that me and all the people that use my netflix account will have to wait to be able to watch it again, knowing that it is not my fault, but because of some error in the website.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Netflix? Start the discussion above.

Wronged by Netflix too?
Make it sting!