Filed 22 Sep 2020 by Gizelle
I am experiencing problems with my acoount lately like the shows I am watching kept repeating instead of going to the next episode. I have complained about this already but nothing has ever been done and this keeps on happening. Today I encountered the same issues and out of frustration contact another representative. I am already very upset and told her that it is better to cancel the account if this happens. I did not say that I am canceling but the representative Maebyll automatically thinks that the best way to help me also is to cancel my account. She automatically processed it that I received an email that I canceled my Netflix subscription. That’s the solution that she have and she said even if I talk to the supervisor they will just give me the same solution.
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