Complaint: Netflix….Don’t care about you

on 26 July 2020 about Netflix in category Broadcasting Network, Online Services

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Had a problem getting online with Netflix for over 2 months. Sometimes it worked sometimes it didn’t. Called and went over troubleshooting but then the Netflix guy said it was my Amazon fire stick. He and another rep said we would not get a refund for the time we could not use Netflix. I contacted Amazon did troubleshooting with them and it is not the fire stick. All my other subscriptions work blemish free. Then I contacted Netflix again and they told me to discontinue my subscription and re-subscripe so I did. This was a gimmick to pay the new higher Netflix price so I formally complained.

0 0 votes
Justified complaint?

Suggested solution:

Refund and grandfather us back into the plan we previously had along with fixing their new app so it works. Did submit proof in the past.

Message from Bizzy from Complain.biz

1 year ago - We have posted a tweet about your new complaint about Netflix

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments