I am writing to make a complaint about the Netflix subscription that I had signed up for a year. I have paid Rs 3999, for a year subscription on the 5th of June 2020 at 7:48 PM. This amount was deducted from my account, however, today morning; I have received an email, calming that the payment for the subscription didn’t go through. I again made another payment of Rs.3999 today morning (6th of June) and I have still not received my login credentials. Therefore, I spent a total amount of Rs. 8000 together without getting the services for the same. Could you please refund the debited amount of Rs.3999 and also provide the login credentials at once?
please refund the debited amount of Rs.3999 and also provide the login credentials.