Complaint: Multiple Membership Fee

on 02 October 2020 about Netflix in category Online Services

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My complaint:

I have been charged a membership fee twice in last 15 days

I started my membership on 23rd Sep’20 when I was charged INR 199

Then again on 2nd Oct’20 i was charged INR 199

I thought it was a monthly membership fee. Then why was I charged again?

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Justified complaint?

Suggested solution:

Please reimburse me INR 199

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