Netflix complaint: Hacked account

Name: Hacked account
Item: Netflix
Rating: 1
Author: Brancov

Open 7 May 2020 279 views Broadcasting Network Online Services

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Filed 7 May 2020 by Brancov

My netflix account has already been hacked three times by way of stolen e-mail address and password, even thou I´ve changed my password twice, always by the same person. Do, please let me know how to proceed.

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Case details

Status: Open
Company: Netflix
Filed: 7 May 2020
Rating: 1/5
Desired resolution: - The e-mail address should be banned. - Never accept e-mail change requests without first checking with the original e-mail address.
Problem: Account hacked three times despite password changes
About: streaming account

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Company notified
Company replied
Resolved

7 May 2020 Complaint filed and published
7 May 2020 Message from Bizzy: we notified Netflix about this complaint.

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