Netflix complaint: Free Trial Scam

Name: Free Trial Scam
Item: Netflix
Rating: 1
Author: khanjunior29

Open 5 Apr 2020 389 views Broadcasting Network Online Services

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Filed 5 Apr 2020 by khanjunior29

I am a new user to Netflix and since the much hyped show Money Heist is a Netflix exclusive, I decided to give Netflix a go as they appealed saying I would get a 30 days free trial. But when I entered my debit card details (As it is necessary even if you want to redeem a free trial), they straight away debited my credit card.

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Case details

Status: Open
Company: Netflix
Filed: 5 Apr 2020
Rating: 1/5
Desired resolution: I could go to the consumer court and they'd have to pay hefty damages due to this scam of theirs. I'd suggest I get my free one month trial for sure. And as for their payment of damages, they may do so in whichever way they deem suitable.
Problem: Card debited despite advertised free trial
About: free trial

Progress

Filed
Company notified
Company replied
Resolved

5 Apr 2020 Complaint filed and published
5 Apr 2020 Message from Bizzy: we notified Netflix about this complaint.

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