Netflix complaint: contact and money back

Name: contact and money back
Item: Netflix
Rating: 1
Author: PISSEDOFF

Open 29 Apr 2020 411 views Broadcasting Network Online Services

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Filed 29 Apr 2020 by PISSEDOFF

Netflix deducted $15.99 from my checking account on 42520 and I’ve NEVER been a subscriber to their service! I called their customer service line and got a recording stating that English customer service isn’t available?????? I’ve called 5 times and get the same response every time. What the hell is wrong with this company?

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Case details

Status: Open
Company: Netflix
Filed: 29 Apr 2020
Rating: 1/5
Desired resolution: Management from Netflix needs to contact me immediately. These funds need to be redeposited to my account immediately.
Problem: Charged without ever being a subscriber
About: streaming subscription
At stake: $15.99

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2020 Complaint filed and published
29 Apr 2020 Message from Bizzy: we notified Netflix about this complaint.

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