Netflix complaint: Close captioning fail

Name: Close captioning fail
Item: Netflix
Author: Kenneth

Open 28 Nov 2021 155 views Broadcasting Network Online Services

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Filed 28 Nov 2021 by Kenneth

Except for one area, cc on Netflix is very good. However, I am hearing impaired! So, when trying to follow foreign movies and tv (and I watch a lot), its really annoying when, suddenly, characters are speaking English but, without close captioning?

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Case details

Status: Open
Company: Netflix
Filed: 28 Nov 2021
Desired resolution: Close cation every spoken word, at least.
Problem: Captions missing on English dialogue
About: closed captions

Progress

Filed
Company notified
Company replied
Resolved

28 Nov 2021 Complaint filed and published
28 Nov 2021 Message from Bizzy: we notified Netflix about this complaint.

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