Netflix complaint: Charges twice for my subscription

Name: Charges twice for my subscription
Item: Netflix
Rating: 1
Author: Jologs

Open 9 Jul 2020 252 views Broadcasting Network Online Services

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Filed 9 Jul 2020 by Jologs

Last night July 8,2020 i make a subscription of 39 dhs per month then i make the payment on the same time.

Then today July 9,2020 i got again message from the bank that i was charge by Netflix for 39 dhs .
It is really not good to have experience like this for the new subscriber.
This is my email [email protected]

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Case details

Status: Open
Company: Netflix
Filed: 9 Jul 2020
Rating: 1/5
Desired resolution: They should refund the money that were charged the second time .
Problem: Charged twice for new subscription
About: monthly subscription
At stake: 39 AED

Progress

Filed
Company notified
Company replied
Resolved

9 Jul 2020 Complaint filed and published
9 Jul 2020 Message from Bizzy: we notified Netflix about this complaint.

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