Netflix complaint: Can’t use Gift Certificate

Name: Can't use Gift Certificate
Item: Netflix
Rating: 1
Author: msnider

Open 11 Apr 2020 324 views Broadcasting Network Online Services

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Filed 11 Apr 2020 by msnider

I have spent one hour trying to use my gift certificate and still continue get to a message can not process at this time, try later.

I used the chat, for 45 minutes and this was of no help.

The gift certificate was a gift from my son, can you give him his money back? This is just not right – Netflix can not be ripping people off at this time.

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Case details

Status: Open
Company: Netflix
Filed: 11 Apr 2020
Rating: 1/5
Desired resolution: Either get the system to work, or give back gift certificate money
Problem: Gift certificate cannot be redeemed
About: gift certificate

Progress

Filed
Company notified
Company replied
Resolved

11 Apr 2020 Complaint filed and published
11 Apr 2020 Message from Bizzy: we notified Netflix about this complaint.

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