Netflix complaint: April 2020

Name: April 2020
Item: Netflix
Rating: 1
Author: F Swart

Open 5 May 2020 308 views Broadcasting Network Online Services

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Filed 5 May 2020 by F Swart

Netflix deducted a full month’s subscription on 14 April but terminates my access for that month. Their response is that I must register again and they have no record of the deduction

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Case details

Status: Open
Company: Netflix
Filed: 5 May 2020
Rating: 1/5
Desired resolution: They should either pay back my April deduction or permit me to watch as per payment made
Problem: Full month charged but access ended
About: monthly subscription

Progress

Filed
Company notified
Company replied
Resolved

5 May 2020 Complaint filed and published
5 May 2020 Message from Bizzy: we notified Netflix about this complaint.

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