Netflix complaint: April 2020

Complaint from F Swart reported on 05 May 2020 about Netflix

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Netflix deducted a full month’s subscription on 14 April but terminates my access for that month. Their response is that I must register again and they have no record of the deduction

Suggested solution:

They should either pay back my April deduction or permit me to watch as per payment made

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