Netflix complaint: Additional Charge on sign up
Filed 6 Jan 2023 by Meg
I just signed up for a Netflix account for $15.49 per month. My credit card was charged $17.35 and then $15.49. I get from my credit card as possible breach. So i called Netflix customer service and the rude customer service tech says, “ its a charge to card is good and it will take 72 hours to clear your card.” And he cant understand why I am upset? I had to take time to call and find out if my card just got stolen when i registered online. I am wondering if now I have to get a new credit card, etc. It’s a random dollar amount and NOWHERE on Netflix site does it tell you that will occur! He was rude saying well it will clear in 72 hours- so? I dont know that on initial transaction and sign up ! It makes me want to cancel altogether- not a way to win customers on FIRST CONTACT!!
Report
Discussion
0 comments
No comments yet. Been through something similar with Netflix? Start the discussion above.
More Netflix complaints
View all 1,386Cancellation Policy
Cancellation of 1899 series. You can expect customers to invest time in new content when even successful ones are cancelled…
Recharge
I recharged on 24 December of 199 plan which is of 1 month and the month is not finished it…
Delete Cuties from your service!
It is unbelievable that the people of Netflix would think that sexualization of children would be a worth while show.…