Complaint: Accout hacked

on 12 May 2020 about Netflix in category Online Services

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My complaint:

Last month I had subscribed the mobile version which cost me Rs.199. This month my bank account was debited with Rs.649. Then as i checked my email, i realised that someone has accessed my netflix account and changed the password and also subscribed the Rs.649 version. I have been trying to login since 2 days and also trying to contact netfix but I’ve failed. I want my amount of Rs.649 refunded immediately and also want to cancel my subscription.

0 0 votes
Justified complaint?

Suggested solution:

Refund my amount and cancel my subscription.

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