Netflix complaint: Account hacked

Name: Account hacked
Item: Netflix
Author: mark

Open 13 Aug 2021 160 views Broadcasting Network Online Services

File your Netflix complaint How does Complain.biz work?

Filed 13 Aug 2021 by mark

Netflix staff sent an email to me regarding hack from Malaysia. I spent over an hour doing what Netflix recommended to no avail. I had to cancel my account because they would not give me access. I contacted customer service which stated I had to pay the entire month even though I could not get access. suck it up response.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Netflix
Filed: 13 Aug 2021
Desired resolution: Want the few dollars back and stop the extremely rude customer service department.
Problem: Hacked account, full month still charged
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

13 Aug 2021 Complaint filed and published
13 Aug 2021 Message from Bizzy: we notified Netflix about this complaint.

See all 1,386 Netflix complaints

Discussion

0 comments

No comments yet. Been through something similar with Netflix? Start the discussion above.

More Netflix complaints

View all 1,386

Erratic downloading of films

We are experiencing very erratic downloading of films, with often the answer “ we are experiencing problems with this film,…

15 Aug 2021

Canceling all the good show to put stupid shit on netflix

Why do you guys always cancel your best shows you know how stupid that is Mr Iglesias and country comfort…

9 Aug 2021

CREEPED OUT NOT APPROPRIATE FOR CHILDREN.

My daughter felt curious to watch Creeped Out. She watched 15 minutes of the show and had to turn it…

27 Apr 2020

Wronged by Netflix too?
Make it sting!

Launch complaint