NBC complaint?

Do you have a dispute or a bad customer experience with NBC? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Just looking for information? Search through all 1,955 NBC complaints we received.

NBC does not publish a single consumer phone line, and the right desk depends on what went wrong. Anything you saw on your screen belongs first to your local NBC station: every market has its own affiliate, with its own viewer contact page, and the affiliate is the one that controls the signal, the local ad breaks and the local news. Complaints about the network itself, about a national show or about the NBC site and app go through the help and contact section on NBC's own site, and Peacock is handled separately again through its own support pages.

Not sure whether the network or your local station is responsible? Start your complaint on our website and we help you write it in minutes, drawing on thousands of complaint letters that actually worked.

NBC sits inside NBCUniversal, which is owned by Comcast, so a complaint about the network travels up that chain rather than to one customer service counter. Send it through the contact section on the network's own site, and be exact about which show, which date and which time zone you are talking about, because without that nobody can pull the broadcast. If a local station is involved, name its call letters too: the affiliate and the network are separate organizations and blame moves between them easily.

A complaint filed through our complaint process backs that letter up: we bring your case to NBC through emails, social media and paper complaint letters, so it is not sitting in a single inbox.

Sound that cuts out, dialogue buried under the music, a game or show that starts at the wrong time, a picture that freezes: report these to your NBC affiliate first and to your cable, satellite or streaming provider second. Whoever delivered the picture to your screen is the only party that can check the feed. Note the date, the exact time and the program, since engineers work backwards from timestamps.

In the United States the Federal Communications Commission also takes viewer complaints about broadcast television, including commercials that are far louder than the show around them under the CALM Act, and problems with closed captioning. That route runs separately from the broadcaster. Putting the date, time and station in your complaint here gives us the detail we need when we take it to NBC.

Cancel it where the money leaves. If you signed up on Peacock's own site, the cancel option sits in your account settings under plans or billing. If you signed up through Apple, Google, Roku, Amazon or as part of a cable or broadband package, that provider holds the billing and NBC cannot stop it for you: the cancellation has to happen with whoever charges your card.

Save the confirmation screen and the email, and check your statement after the next billing date. A cancellation that was never processed shows up there before it shows up anywhere else.

Not if it asks you to pay, buy equipment or gift cards, or comes from a Gmail, Yahoo or Outlook address. NBCUniversal says it never asks applicants for money and never offers a job without an interview first, and that fake recruiters post jobs on third-party sites and social media.

So far consumers reported 1,955 complaints about NBC here, with an average rating of 1.2 out of 5. The same subjects keep coming back: broadcasts that lose the sound, cut away or run at the wrong time, background music mixed so loudly that dialogue disappears, long running shows such as Days of Our Lives moved over to Peacock so viewers have to subscribe to keep watching, and coverage or content that viewers found biased or offensive.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of NBC through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with NBC can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.