NBC complaint: Streaming and games

Name: Streaming and games
Item: NBC
Rating: 1
Author: Maggie

Open 21 Sep 2020 239 views Broadcasting Network

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Filed 21 Sep 2020 by Maggie

2 things We purchased Peacock Premiums plus and now see regular ads, not just promotional. This is disgusting when it’s advertised as ad free.
EPL games are not available on demand till 9 pm on the day they are played.

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Case details

Status: Open
Company: NBC
Filed: 21 Sep 2020
Rating: 1/5
Desired resolution: Premium plus should not have ads Don’t tell me it’s streaming rights. No ads on Netflix Games need to be available as soon as the game finishes. You are just cheating your customers
Problem: Advertised ad-free plan shows regular ads
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

21 Sep 2020 Complaint filed and published
21 Sep 2020 Message from Bizzy: we notified NBC about this complaint.

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