Mutual of America complaint: They provide NO service to customers

Name: They provide NO service to customers
Item: Mutual of America
Rating: 1
Author: Michael

Open 15 Jan 2023 162 views Financial Services

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Filed 15 Jan 2023 by Michael

wait on single telephone line for up to an hour – typically have to go then – I do have a life. When they answer in about 45 – 60 min – they say we can’t hear you and hang up. What a scan!!!!!

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Case details

Status: Open
Company: Mutual of America
Filed: 15 Jan 2023
Rating: 1/5
Desired resolution: Call me back. Get more people In service. Attend to customers (dozens of complaints on line about same stuff!
Problem: Hour-long phone waits, then hung up on

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2023 Complaint filed and published
15 Jan 2023 Message from Bizzy: we notified Mutual of America about this complaint.

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Mutual of America complaint: They provide NO service to customers

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Beneficiary benefits

Will Not Provide Access to Account or Funds

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Wronged by Mutual of America too?
Make it sting!

Mutual of America complaint: They provide NO service to customers

Discussion

More Mutual of America complaints

Beneficiary benefits

Will Not Provide Access to Account or Funds

Monthly Retirement Benefits

Wronged by Mutual of America too?Make it sting!

Wronged by Mutual of America too?
Make it sting!