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Mutual of America complaint: Beneficiary benefits

Open 115 views Financial Services

Filed 26 Jul 2023 by Marbella

I’m a beneficiary of a 401K after Uncle passed. I ha e called 4 times and have been promised paperwork to start the process. It’s been 5 months and nothing in Mail. I call and it’s a 30 min to 1 hr wait and when they do answer all my info is taken and told I will receive the required paperwork in 10 to 15 days
Still nothing. What a joke. I am entirled to the benefits. Why can’t I get a straight answer.

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