Motel 6 complaint: Rates

I checked in on the 10th of August paid for two nights. I was displaced from my home due to a fire in my house. I’m on my 3rd week here now will have to stay another week, possibly two. I respectfully requested to get the monthly rate when I have to repay Saturday for another week. That will make four weeks two nights that I’ve paid for. The front desk denied my request. I asked to speak with management. She also denied that request saying they weren’t available wouldn’t be coming in anytime soon. I asked for their contact info. That request was denied as well. I said I didn’t understand what the issue was that I would be filing a complaint. She said who you gonna file it with, go ahead. Wow! How unprofessional! I’ve paid almost $1,600.00 to stay here for a month. The tv nor does the refrigerator in the room work. They’ve also had to come fix the toilet. The room was filthy when I checked in. I’m using my own tv mattress. I have my dog here with me. I’ve been nothing but friendly to the staff here. The laundry room does not work either! This is horrible!! I didn’t expect to be in a hotel this long. And now because of the items I do have here with me its so much trouble to move. This is what I’ve paid for! To be paying this kind of money for a hotel room be receiving this kind of service! I will never stay in a Motel 6 again if having to stay in a hotel again for any reason.