Moon Active complaint: Unauthorised transactions

Name: Unauthorised transactions
Item: Moon Active
Rating: 1
Author: Carole

Open 15 Mar 2023 92 views Gaming

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Filed 15 Mar 2023 by Carole

There is a lot of transactions from my Visa card and Moon Active that I don’t even know was it’s for.
I was verifying my bank account in order to complete my declaration to Revenue Quebec and gouvernement of Canada.
I can’t add a proof.
I’ll try in a different way.

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Case details

Status: Open
Company: Moon Active
Filed: 15 Mar 2023
Rating: 1/5
Desired resolution: I want to be reimburse I never use this moon active.
Problem: Unknown card transactions from game company
About: mobile game purchases

Progress

Filed
Company notified
Company replied
Resolved

15 Mar 2023 Complaint filed and published
15 Mar 2023 Message from Bizzy: we notified Moon Active about this complaint.

See all 110 Moon Active complaints

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