Moon Active complaint: Money

Name: Money
Item: Moon Active
Rating: 3
Author: Deina

Open 11 Nov 2022 113 views Gaming

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Filed 11 Nov 2022 by Deina

I don’t know how the button got hit but it took 12.65 from my chime account I never was ok with this action I would please like a refund as you can see I never buy big things on this game the most was 4 orc5 bucks please clear this up and I’ll take my cards out and put a lock on it. Thank u

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Case details

Status: Open
Company: Moon Active
Filed: 11 Nov 2022
Rating: 3/5
Desired resolution: Refund the 12.65 it won't happen again I fell asleep.
Problem: Accidental in-game purchase, refund requested
About: in-game purchase
At stake: $12.65

Progress

Filed
Company notified
Company replied
Resolved

11 Nov 2022 Complaint filed and published
11 Nov 2022 Message from Bizzy: we notified Moon Active about this complaint.

See all 110 Moon Active complaints

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