Complaints about Monzo

On this page you can see which complaints are submitted about Monzo.

How to file a complaint to Monzo?

Whatever your complaint about Monzo is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on our 'File Monzo complaint' button.
2. Describe your complaint in detail, and suggest how Monzo should resolve it.
3. Submit your complaint directly to Monzo and mention that you posted your complaint on

Statistics of Monzo in the category Banks

1 total complaints
1.0 /10
1 votes

Complaints overview

They lost my money

Complaint from on 13 January 2021 about Monzo in category Banks

on 3rd June 2019 I sent £195 to Monzo to open an account in my name. After a short space of time I received a debit card but didn't start using the card immediately. On 30th June 2019mI went to... Read more