Filed 4 Feb 2021 by Ahmad
I received a dress different from what I have ordered. When I contacted the company and asked for a full refund, they said I can keep the ugly dress and they refund 15%. I asked them to take responsibility for their mistake and fully refund. They said I have to pay for the return shipping cost while I did NOT make any mistake. Actually, I believe that I should NOT pay for their mistake.
I decided to take legal action to prevent such things to happen to customers. So, I am complaining to force the company for a full refund.
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