Michigan UIA complaint: UIA PHONE INTERNET ISSUES CAUSE LATE FILING

Since March of 2020 I have had issues with uia site and telephone system.

When you try to call the customer service line it either never answers, answers and disconnects, or give you a system is too busy message and hangs up.

Internet site freezes and or buttons to select things are missing and you can’t move on through the questions.

MARVIN says too busy call back… or I get a random pre recorded message this is not a working Dell number

NUMEROUS TIMES 10 HRS IN SAME WEEK ON HOLD. ONLY TO BE DROPPED WHEN THEY FINALLY ANSWER.

I HAVE PROVIDED SCEEN SHOT PROOF!!! OF ATTEMPTED HRS AND HRS OF CALLS TO UIA. DURRING THE TIME PERIODS I AM SUPOSED TO CERTIFY.

NO HELP. NO SOLUTION. OVER 1 YEAR FOUGHT FOR BENIFIT WEEKS FROM COVID TIME AND STILL DENIED!! OVER 12 MONTHS TO RESPOND!!! 12 MONTHS!!!

COUNTLESS HOURS ON HOLD.

If you make a mistake you can’t go back and correct it. And they won’t answer the phone!!!!!!!!! So THEY CAUSE THE LATE FILINGS!! OVER AND OVER AND OVER AND OVER AND OVER AND OVER!

I went in person to UIA and was given the same 866 customer service phone number I can get from Google as a solution!! At an in person interview!!!!

They make it impossible and then take what you have rightfully earned from you!!

they have awarded me 1 week and then the second week in the same call time allotment said the other week was withheld because I didn’t specify an employer!??? NOTHING CHANGED. They did this to me 2 x Same claim . same info. Same employer!!!

They have kept a week saying I quit a job!! I never did!!! It never happened!!!

It’s one thing after the other. I’ll get 1 week but not 2 and then when I finally!!!!!! Get through to them they say I didn’t dp it in a timely manor!!!!!!!