MetaMask complaint: Restoring of wallet after computer crashed

Complaint from marlen reported on 14 March 2022 about MetaMask

New complaint
Complaint pending
Complaint resolved
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My complaint:

I logged several tickets in the last month regarding my balance and token that went missing after my computer crashed.

2 tickets has been resolved and 2 are still open, but my problem has still not been resolved. I get no correpondence from Metamask and no assistance.

Suggested solution:

Just get in contact with me advising how I can resolve my problem.

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