MetaMask complaint: Restoring of wallet after computer crashed

Name: Restoring of wallet after computer crashed
Item: MetaMask
Author: marlen

Open 14 Mar 2022 194 views Crypto / DeFi / Blockchain

Filed 14 Mar 2022 by marlen

I logged several tickets in the last month regarding my balance and token that went missing after my computer crashed.

2 tickets has been resolved and 2 are still open, but my problem has still not been resolved. I get no correpondence from Metamask and no assistance.

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: MetaMask
Filed: 14 Mar 2022
Desired resolution: Just get in contact with me advising how I can resolve my problem.
Problem: Balance missing after crash, tickets unanswered
About: crypto wallet restore
Dealing with it for: 30 days

0 comments

No comments yet. Been through something similar with MetaMask? Start the discussion above.

View all 59

Bought nft haven’t recieved it lost all ethereum in a transaction that I never recieved anything… complained for 4 months…

8 Apr 2022

I was using mg Metamask wallet that night and trying to reach there help assistant support but when I click…

12 Mar 2022

I am very disappointed at Metamask for not responding my inquiries that I have been trying for more than a…

14 Aug 2021

Launch complaint