Skip to content
File a complaint
File a complaint

Meta complaints

Meta complaint: Returned Meta Quest 2 Controllers and still waiting for replacement 2 weeks later

Open 86 views Social Media
File your Meta complaint How does Complain.biz work?

Filed 30 Oct 2022 by Marie

I returned my son’s Meta Quest controllers under warranty two weeks ago via their DHL Express couriers. They are saying they cannot find my parcel and I have evidence it has been delivered to the their distribution centre. There is nobody I can call no customer services department for complaints just a form you fill in online and then you go through to a whats app business account which is not manned 24 hours a day.

They are giving me no hope whatsoever and no real feedback as to what is happening with my replacement controllers.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Meta? Start the discussion above.

More Meta complaints

View all 193

Wronged by Meta too?
Make it sting!

Launch complaint