Meta complaint: Quest 2 show – AVOID META
Filed 29 Jan 2023 by NA
Bought a Quest 2 today, found out its defective. Lovely… chatted with an agent, took 2 hours with him to press on and off type directions. With such eventful troubleshooting like: Sorry your phone is not working with the meta app, do you have another phone? oh and then I asked to get a replacement they said 12 business days for an RMA. ITS LESS THAN 4 hours new!
Then asked for comp. so I could get a new one and get credits to play games for wasting 4 hours in total troubleshooting this hunk of junk.
20 dollars was offered to comp. and no offering to escalate or see if a person with more authority could offer more money as a credit. Screw Meta. AVOID THEM AT ALL COSTS. It needs to die off
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