Filed 2 May 2022 by Molly
After making a sale and printing the label and packaging my item, I took it to the post office where it was scanned and weighed by a postal worker. I was a given a receipt. No additional postage was due. When the transaction was complete, Mercari took out from my profit an extra $5 for postage due. They refuse to refund the money even though I did all that I possibly could by going in person to the post office.
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