Complaint: Not able to delete account

on 16 January 2022 about Mercari in category Online Services

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My complaint:

Mercari does not allow a person to delete their account on their website, although you can sign-up via website. They are unwilling to help resolve this problem and instead want people to download their app. Why would someone who signed up online then want to download the app just to delete their account they do not want?

Suggested solution:

Delete my account

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