Buyer contacted me with an Offer of $225 on my $300 beautyhair care product, valued at $390. I accepted the Offer within hours, and answered some questions. I shipped the same day. Days later I noticed that the day after I shipped, A request to cancel the order came from the buyer. I responded that the product had already shipped. I received dozens more buyer messages over the week following. Because I was in the middle of a cross-country move I didn’t see all of the messages until many days later. The buyer demanded a forwarding address. I did not have one at the time because our apartment in Sedona, AZ fell through and we were in the midst of scrambling to find a local apartment that would accept 3 dogs. Mercari okayed the return without any explanation the product has been shipped to my P.O. Box with only 13 of the product in the bottle.
Mercari needs to Reimburse me for my product