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Mercari complaint: Just want a full refund

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Filed 5 Jul 2021 by Alicia

I purchased an item on 69. Item was to be delivered on 614, never arrived. I contacted the seller on 618 inquiring about my package. I have not heard from the seller now in over 6 days. Apparently I do not have the option to request a refund on my particular purchase.There is no tracking available for my order. Today is July 5th and I still have not gotten my package. All I am asking for is a full refund.

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