McDonalds complaint: Yet again, missing items in delivery order

Complaint from Mickkj reported on 08 June 2024 about McDonalds

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My complaint:

We did a large order and when it arrived 4 fruit bags missing for the children and all the chips missing. This is not the first or second or third. This has got to be about the eighth time from the same store, Cwmbran town centre

Suggested solution:

Refund me and sort out their processes as this is a manager problem. I manage lots of people and it is my responsibility to ensure processes are in place to deliver a decent service for the customer.

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