McDonald’s complaint: Waiting time

Name: Waiting time
Item: McDonald’s
Rating: 1
Author: August

Open 26 Sep 2024 42 views Fast Food / Delivery

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Filed 26 Sep 2024 by August

We visited your store and made an order half an hour still no food ! I asked they had lost it ! Made my Oder and apologised said would you like a free mc flurry
This was kind and cheered my hungry son up 10 mins went by and my sons food getting cold
I ask where it was they had forgotten it AGAIN !!! We were there over 30 mins not fast food !!!

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Case details

Status: Open
Company: McDonald’s
Filed: 26 Sep 2024
Rating: 1/5
Desired resolution: Just be more switched on
Problem: Order forgotten twice, over half-hour wait
About: restaurant order

Progress

Filed
Company notified
Company replied
Resolved

26 Sep 2024 Complaint filed and published
26 Sep 2024 Message from Bizzy: we notified McDonald’s about this complaint.

See all 1,850 McDonald’s complaints

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