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McDonald’s complaint: Waiting over 15 minutes for mobile order

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Filed 16 Dec 2020 by Wanda

I placed a mobile order for curbside pickup. After waiting about 10 minutes I called the store to make sure they knew I was outside. Whoever answers the phone said she would check and see what the hold up was. I waited another 5 minutes and still no order so I go inside. They knew that I had been outside waiting but still my order was not ready because they just started making my order after I went inside. This is u acceptable service.

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