McDonald’s complaint: waiting in line for 45 mins

Name: waiting in line for 45 mins
Item: McDonald’s
Rating: 1
Author: Same

Open 29 Mar 2019 1,129 views Fast Food / Delivery

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Filed 29 Mar 2019 by Same

Got to McDonald’s at 4:10 pm on 28 march 2019 and ordered a drink and sat in line for 45 mins! Had 7 cars ahead of me to be served. This has happen twice this week.

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Case details

Status: Open
Company: McDonald’s
Filed: 29 Mar 2019
Rating: 1/5
Desired resolution: I think if they had two shifts at their busy time would help this problem. They are doing a great job inside but I’am afraid that they will lose busy at window service if people have to wait in line for 45 min.
Problem: Drive-through wait of forty-five minutes
About: drive-through drink

Progress

Filed
Company notified
Company replied
Resolved

29 Mar 2019 Complaint filed and published
29 Mar 2019 Message from Bizzy: we notified McDonald’s about this complaint.

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