McDonald’s complaint: They stole from me
Filed 23 Jun 2024 by Kayleigh
I ordered an egg and cheese meal with hash brown and orange juice, double sausage and egg meal with 2x hash browns and fruit shoot, and a melon bag. None of the hash browns arrived. I complained, they refuse to refund any of the money I paid, because of something on my account. I asked to escalate, the same response. Refusal to tell me what is on the account that gives them the right to steal from me, typical customer service response of “our policies…” l, but in breach of data protection law. They refused to give me a contact to email about it and to escalate it further. Was on the phone for 15 minutes going round in circles.
Report
Discussion
0 comments
No comments yet. Been through something similar with McDonald’s? Start the discussion above.
More McDonald’s complaints
View all 1,850Service has Only Gotten Worse
We’ve been customers for a number of years to this location specifically, consistently ordering the same menu items. Over the…
Wrong order
Bought a 9 chicken selects box for £8.49 and given 9 nuggets however 9 nuggets costs £3 less than 9…
Bad food
Ordered a double quater pounder, bun was stale, dry, tough to chewbite.