McDonald’s complaint: Terrible Customer Service

Name: Terrible Customer Service
Item: McDonald’s
Author: Cynthia

Open 25 Jul 2021 195 views Fast Food / Delivery

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Filed 25 Jul 2021 by Cynthia

This is the 2nd time that I have gone to this location and received terrible customer service. The workers are rude, disrespectful and will go back and forth with you through the window. Wnen you try to go online to file a complaint, the location does not come up so i am assuming this must be franchised owned. I tried to call back to speak to management and no one answered.

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Case details

Status: Open
Company: McDonald’s
Filed: 25 Jul 2021
Desired resolution: To receive a formal apology and have these employees addressed for their behaivor.
Problem: Rude, argumentative staff at the window
About: drive-through order

Progress

Filed
Company notified
Company replied
Resolved

25 Jul 2021 Complaint filed and published
25 Jul 2021 Message from Bizzy: we notified McDonald’s about this complaint.

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