Filed 27 Jan 2021 by JENESTA
Good Day
I am utterly disgusted in the service I received at Mc D this evening ,
After my arrival just after 19h00 this evening I had parked my vehicle in the parking bay . I got out and was heading towards the door until a gentleman who was standing at the door advised me that they were not serving from the door hence I had to join the drive through que .
So as I went around I decided to get petrol as the que was long and my petrol not enough to keep me going through the line .
Upon returning within 5minutes they had just closed off the line so I mentioned that I had to get petrol hence I was there to make a purchase .
The guy who had blocked off the last vehicle had called the so called manager female with a very stroppy attitude and we somewhat ended up raising our voices toward at each other however as her approach was pathetic . Eventually the guy who blocked off the vehicles said I should follow the que and he had cut off after me .I stood in the que from 19h20 until 20h45 and when it was my turn they closed off the window and just ignored me as though I wasn’t there .
There was a white BMW who had cut in-front of me and he too had received the same treatment .
We were treated as though we were dogs begging for food and what made this worse was the fact that my kids were starving and not forgetting I have a daughter who needs to take her medication before eating . Now ? If I was told that I would not be helped why did she act as though everything was in order instead made me look like an idiot whilst I was there . Had she been human enough I would have left instead of wasting my time and petrol finding something else for them to eat .
This is unacceptable because nobody especially kids should be treated this way .
The guy ahead of me even mentioned what bad service this was .
I do intend going there tomorrow so please ensure the owner is available .
064 510 6517
Kind Regards
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Discussion
1 comment
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TheFounder
It seems to me that you expected the staff to stay just for you to get some petrol and that the white BMW owner who "cut" in front of you got what he/she deserved.
Why are you soo special that you think you can demand the staff allow you to be served after they have told you they are not serving?
Why do you think the BMW owner who cut in front of you should have been served?
They had already told you you wouldn't get served and seems like they decided to get a bit of payback on someone who thought they were "entitled".
Seems like a simple case of poor timing and a bit of bad luck.1 Reply
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