McDonald’s complaint: Saggy and cold Big Mac
Filed 19 Sep 2021 by Henry
I bought Big Mac meal at your store on old Kent Road. The sandwich and chips including 2 apples were all cold. Unfortunately I had eaten my apple pie however when my wife started eating hers, she realised that it was cold so I returned it. But the manager refused to give me a replacement. This was not the first time I have had a problem with my Mac Donald’s in this store. on another occasion I bought a Big Mac meal and they did not give me my drink. Has McDonald become so bad that you have forgotten the customer is always right mantra. If I don’t get response asap I will take the matter further. A very disappointed customer and formerl employee.
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