I normally would NEVER do this but I’m tired of the attitudes especially if it comes from management. So I am a normal at this location if they get this complaint they’ll know exactly who I am. I always ask for a extra syrup for my hotcakes and sausage(they only supply 1 and I need more). I ask when I get to the window not thinking this is a big deal. I began to see the workers getting a lil irritated, I guess, at my request so tbh I started to find different locations to go to. Never encounter a problem even became a regular at the one on eastway lol. Today July 17 2020 the manager barked on me in front of her employees telling me next time ask for a extra syrup at the speaker. In which I have absolutely no problem doing so. The problem was her delivery. I AM NOT one of your employees I am a customer . I hate to be embarrassed and the way she spoke to me made me extremely uncomfortable. Me being the man I am I didnt bark back I just said ok I’ll make sure to do that next time. I cant speak for everyone else in my situation though. I was 2 seconds away from giving her a piece of my mind this morning but decided to take this route instead. I have no problems with any of the other managers at this location but that one this morning smdh mannnnn…..
Make sure she likes to work there and leave her attitude at the door. Your there to help customers just like I have to help at my job. It's a job you know as a manager to leave your problems at the door when coming to work. I'm sure you preach this to your employees. Use your own advice. That was rude AF this morning.