McDonald’s complaint: Rude employee

Name: Rude employee
Item: McDonald’s
Rating: 3
Author: Donald

Open 13 Jul 2023 101 views Fast Food / Delivery

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Filed 13 Jul 2023 by Donald

I visited this store about 1:30 pm today and tried to order an iced coffee. The lady couldn’t understand me and I couldn’t understand her. After several attempts I ended up with a mocha drink, not an iced coffee. She refused to correct it as did the girl at the delivery window.

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Case details

Status: Open
Company: McDonald’s
Filed: 13 Jul 2023
Rating: 3/5
Desired resolution: Just felt like I needed to report this in case this lady is rude to other customers
Problem: Wrong drink served, staff refused to correct
About: iced coffee

Progress

Filed
Company notified
Company replied
Resolved

13 Jul 2023 Complaint filed and published
13 Jul 2023 Message from Bizzy: we notified McDonald’s about this complaint.

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