McDonald’s complaint: Rude customer service
Filed 14 Jun 2023 by Traci
After waiting in line at drive through for an ice cream I was told the ice cream machine was broken. That I understand but it was how it was handled. I was not only told Now back out of the drive through because they had such a line they couldn’t let me through.
No apology no nothing just our machine is busted you’re going to have to back up to leave. When suggested very politely that they may want to put a sign at the beginning of their drive through so people don’t sit in line for an hour and a halfor an ice cream. The employee on the other hand said very strongly that if you don’t like it you don’t have to come here.
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